Alert

Option required

Alerts are only available if the ALERT option is enabled on the project.

Definition

An Alert is a structured container that groups a status, a topic, and a communication thread. It is used to track and discuss any situation that requires formal follow-up.

Project
└── Alert

Editability

Alert supports in-place editing of title, description, and status via Edit alert. See the Editability policy.

Main attributes

Attribute	Description
Title	Summary of the purpose
Description	Alert description
Status	Alert status
Communications	Communication thread

Status

Status	Description
IN_PROGRESS	The alert is open and being actively monitored
RESOLVED	The situation has been resolved
CANCELED	The alert has been closed without resolution
HIDDEN	The alert has been soft-deleted

Transitions

Status transitions are free, with one exception: RESOLVED and CANCELED cannot transition into each other directly (to move from one to the other, an admin must re-open the alert to IN_PROGRESS first).

Communications

See Communication.

Relationships

Related object	Relationship
Communication	An alert contains one or more communications
Project	An alert belongs to one project